General Information

When is the 2018 CIAA Basketball Tournament?

Tuesday, February 27 - Saturday, March 3, 2018

Where are the games being played?

Tuesday, February 27 & Wednesday, February 28, 2018

Bojangles Coliseum  (Get Directions)
2700 E. Independence Blvd
Charlotte, NC 28205  

2018 Transportation & Parking Information

Thursday, March 1 - Saturday, March 3, 2018

Spectrum Center      (Get Directions)
333 East Trade Street
Charlotte, NC 28202

Where are official CIAA events being held?

Other than the games, which are played at Bojangles Coliseum and Spectrum Center, many of the official CIAA events are held at the Charlotte Convention Center located at:

501 S. College Street
Charlotte, NC 28202.

For a list of official CIAA events visit:

How can I find updates about the CIAA Tournament?


Social Media:


Bojangles’ Coliseum includes a full-service restaurant called the Red Line Club and will be open throughout the games.

In addition to the standing menu, the club will feature cocktails, draught beer and wine.

The club will open for reservations and walk-ins from 11:00am-11:00pm. Reservations can be booked online or by calling (704) 335-3117. You must have a ticket for the CIAA Tournament to reserve a table at the club.

Click Here To Make Reservations Online

The main concourse features anchor stands with various unique offerings.

  • Kelly’s East Side Diner: Burgers & Fries
  • Dave & Fran’s Soulfood Café : Fresh Fried Fish Plates, BBQ Beef Plates Smoked Beef Sausage w/ sweet peppers and onions
  • Bojangles’ Chicken and Biscuits: Cajun Chicken sandwiches, Supremes, seasoned fries, and legendary Sweet Tea
  • Local Tap: BBQ Pork &  Beef Brisket Sandwiches
  • Route 74: Pizza & Hot Dogs

Other destinations located in the concourse will include, Dipping’ Dots, cotton candy, ice cream, fresh baked Bavarian pretzels, popcorn, draught beer and wine.


What has changed since the 2017 basketball Tournament?

General seating has been introduced at Spectrum Center.

How can I buy tickets for the basketball tournament?

Tickets can be purchased from the CIAA Conference Office, Ticketmaster, and any member institution.

Can I purchase tickets for a group?

Yes, a group of 10 or more is eligible for a Group Sales package for Tuesday and Wednesday only. All orders will be accepted on a first come, first serve basis until inventory is sold for each day. A deposit of 20% will be required to hold tickets for the group. Tickets are priced at $10 per child and $12 per adult. 

How can I purchase tickets from my member school?

If you are an alumni of a CIAA college/university, we encourage you to purchase your tickets directly from your alma mater/institution.

  • Bowie State University
    • Ticket Office Location: Bowie State University Student Center
       Ms. Jatina Cook
      Phone: 301-860-3793
      Website Address: N/A
      Additional Contacts: 
      Mrs. Rosalind Muchiri, Director of Alumni Relations and Annual Giving
      Phone: 301-860-4335
      Mrs. Annette Wedderburn, Coordinator of Alumni Programs and Special Events
      Phone: 301-860-3939

  • Chowan University
    • Location:  CU Development Office: 208 East High Street
      Contact:  Liz Brown
      Phone:  Office: 252-398-1233 / Cell: 252-287-8221
      Email: (lower case L)  
      Hours of Operation: Monday - Friday, 8:30 a.m. - 5:30 p.m.
  • Elizabeth City State University
    • Box Office Location: Ridley University Center
      Contact: Sherron D. White 
      Phone: 252-335-3360 or 252-335-3578
      Hours of Operation: Monday-Friday, 8:30am – 4:00pm

  • Fayetteville State University
    • Ticket Office Location: J.W. Seabrook Auditorium
      Antoinette Fairley (Box Office Manager) 
      Michelle Sanders (Assistant Box Office Manager) 
      Website Address: N/A
      Phone: (910) 672-1724 or  (910) 672-2108
      Hours of Operation: Monday - Friday, 8:00 a.m. – 5:00 p.m.

  • Johnson C. Smith University
    • Box Office location:  Biddle Hall 3rd Floor Suite 320
      Contact: Sandra Harris, Ticket Office Coordinator
      Phone: 704-378-1087
      Hours of Operation: Monday-Friday, 8:30am-4:30pm
  • Livingstone College  
    • Box Office Location: Cashier Office, Price Building 
      Contact: Pat Foard 
      Phone: 704-216-6221
      Hours of Operation: Monday-Friday, 9:00am-4:00pm
  • Saint Augustine’s University
    • Ticket Office Location: Hunter Building, Room 010 (Department of Business and Finance)
      Contact: Tonya R. Hines
      Website Address: N/A
      Phone: (919) 516-4574
      Hours of Operation: Monday - Friday, 10:00 a.m. – 12:30 p.m.  /  2:30 p.m. – 4:30 p.m.

  • Shaw University
  • Lincoln University (PA) - Purchase Tickets via Ticketmaster
    • Ticket Office Location: Room 205, Manuel Rivero Hall 
      Contact: Ms. Kisha Middleton, Senior Women’s Administrator
      Website Address:
      Phone: 484-365-7632

      Hours of Operation: Monday - Friday, 10:00 a.m. – 4:00 p.m.

  • Virginia State University
    • Ticket Office Location: VSU Multipurpose Center
      Contact: Sharon Wright, Athletic Business Manager
      Website Address:
      Phone: (804) 524-5656
      Hours of Operation: Monday - Friday, 8:00 a.m. – 5:00 p.m.

  • Virginia Union University
  • Winston Salem State University
    • Ticket Office Location: Anderson Conference Center (Suite G-14A)
      Contact: L. Ann Brown

      Website Address:
      Phone: 336-750-3220

      Hours of Operation: Monday - Friday,  8:30 a.m. – 4:30 p.m.

Ticketholders will have access to what amenities?

22 action packed games over 5 days, in-venue entertainment, giveaways, vendors, sponsors, and free events such as CIAA Fan Fest and Super Saturday. Center Court, Courtside and Founder's Level ticket holders will also have access to in-venue hospitality. 

What are the payment methods?

Tickets can be purchased with check, money order or credit card. Applicable fees will be added to purchases with a credit card.

What sections are general seating?

Quads, Endzone and Upper Level sections.

What are the benefits to general seating?

Fans have access to sit anywhere in the Quad, Endzone and Upper level seating throughout the tournament to enhance the student-athlete atmosphere and increase the overall fan experience. It is encouraged that you arrive early to get a great seat.

Will reserved seats be available?

Yes. Center Court, Courtside and Founder's Level will be reserved seating.

Where can I purchase Founder's Level tickets?

Founder's Level seating can be purchased exclusively through the conference office. Tickets for Founder's Level seating gives access to all 22 games.

Where can I purchase a suite?

Suites will be available for purchase through the conference office for Spectrum Center. Suite level tickets give access to all 22 games. 

CIAA weekly ticket pass includes access to what venues?

Weekly tournament pass includes access to all 22 games at both venues (average of $9 per game for lower level general seating).

Where can alumni purchase tournament tickets?

Alumni can purchase Center Court and General Admission tickets from the respective institution.

When the arena closes for session sweeps will you get the same seat?

When the arena closes between sessions for a sweep of the venue, seats are available first come first serve upon re-entry. Center Court, Courtside and Founder's Level seats are the only reserved seat sections.

How can I purchase a reserved seat?

Center Court, Courtside and Founder's Level seats can be purchased through the conference office. Institutions will have a limited number of Center Court seats available for purchase. Customers can call the Conference office or an institution for assistance with purchasing a ticket.

Are tickets refundable and exchangeable?

Tickets are non-refundable or exchangeable.

How are tickets distributed?

Tickets can be shipped priority mail via UPS.

Tickets can also be picked up from the CIAA Office:

4725 Piedmont Row drive, Suite 200
Charlotte, NC 28210

How are tickets selected?

Tickets will be assigned on a first-come, first served basis with the inventory that is available at the time.

What if my tickets are lost or stolen?

The CIAA will charge a fee of $25.00 to re-issue ticket(s)



How can I book a room?

Click Here for additional information on booking hotels.

Is tax included in the rate provided?

No, all room rates are plus tax. Please see the individual hotel details for taxes and fees.

What is required to book a room?

At the time of reservation, a non-refundable deposit of $212 is required. Please refer to the individual hotel to determine when the remaining balance is due.

Is there a night minimum?

Yes, there is a three night minimum which begins on Thursday, March 1st.

Who will be charging my card?

ConferenceDirect is the company assisting with the management of the CIAA Fan’s Housing Program. ConferenceDirect will be the company name on your bank and /or credit card statement.

When should I expect my confirmation number?

Your confirmation number will be provide via email, once confirmed.

When will I get a receipt?

Your final receipt will be provided after your remaining balance has been fulfilled at the hotel.

What is needed at check-in?

At check-in you will be required to use cash or credit card for any remaining balance and incidentals.. (i.e. parking, restaurant meals, etc…)

What is the advantage of staying Uptown?

Overall hotel rates have been negotiated for the entire CIAA housing block to be lower for all fans and member institutions than prior years. Both the Uptown and Outskirts will be affordable options. Being in Uptown, the guests will be in close proximity to Spectrum Center and other venues in which ancillary events are being held.

Why is the CIAA going this route with selling hotel rooms?

The CIAA is attempting to make the overall experience more cost effective for the conference, institutions, sponsors, spectators and other affiliates. The CIAA looks forward to the future of the tournament and how everyone involved can benefit. Eventually, the CIAA will brand each hotel with an institution. We believe this will improve alumni engagement, camaraderie and enhance the experience of all constituents.

When can I book rooms for the 2018 Basketball Tournament?

Fans will be able to purchase rooms for the 2018 CIAA Basketball Tournament beginning now.

What steps are needed to make changes to my reservation?

Please contact ConferenceDirect for any changes needed to your reservation:



Charlotte Information

Transportation In Charlotte

Charlotte Area Transit System (CATS) Bus Service

With more than 70 routes across the city and county, CATS buses can take you to most locations
in Charlotte during the operating hours of 5-2 a.m. daily. $2.20 each way; $3 each way for Express Routes within Mecklenburg County; children under 5 ride free; seniors and youth 5-12 ride for $1.10.

Gold Rush Shuttle

With a frequency of 12 minutes, hop on the free Gold Rush Red Line that runs along Trade Street Monday-Friday from 6:40 a.m. – 6:30 p.m. for easy access to Uptown attractions.

 Lynx Light Rail

The 9.6-mile Lynx Light Rail Blue Line operated from I-485 at South Boulevard to Uptown Charlotte. Increased availability of trains will be in place during the CIAA Tournament weekend. The last train each night will depart from the 7th Street Station at 1:30 a.m. $2.20 each way.

CIAA Weekend Increased Availability – Lynx Light Rail
Friday, Feb. 26: Saturday, Feb. 27:
Every 10 minutes from 3:30 – 11:30 p.m. Every 10 minutes from 10:45 a.m. – 12 a.m.

Normal Operating Hours – Lynx Light Rail
-Monday-Friday: 5:15 a.m. – 2 a.m. (every 10 minutes during weekday rush hours and every 15 minutes during non-peak hours)
-Saturday: 5:45 a.m. – 2 a.m. (every 20 minutes during
the day and every 30 minutes during late night hours)
-Sunday: 6:15 a.m. – 12:30 a.m.

Charlotte B-cycle 

You can pedal your way through Uptown during the CIAA Tournament using Blue Cross Blue Shield’s Charlotte B-cycle bike sharing program. The program features 200 bikes that you can rent for 30 minute- increments from 24 stations located throughout Uptown and surrounding neighborhoods. $8 for 24-hour pass including first 30 minutes; $4 for each additional 30 minutes.

Hint: To avoid additional usage charges, dock your bike at one of the 20 convenient stations every 30 minutes and then check out a different bike to keep riding around the city.


Crown Cab Company
(704) 334-6666
Use the Crown Cab Company mobile app to book and track your ride with Crown Cab right from your phone.

Yellow Cab of Charlotte
(704) 444-4444
Offers handicap accessible vehicles
Use Taxi Magic mobile app to book, track and pay for your ride with Yellow Cab of Charlotte right from your phone.

Limo / Car Service Companies

American Chauffeured Transportation

(704) 445-7769

CLT Express
(704) 825-0666

Peak Limousine
(704) 568-1200

Rose Chauffeured Transportation
(800) 377-6912

SilverFox Limos
(704) 622-9944

Sterling Chauffeured Transportation
(704) 999-3232

Helpful Information


Visitor Info Center (Center City)
501 S. College St.
(800) 231-4636

Mon – Sat: 9 a.m. – 5 p.m.


Founders Hall
Located in the Bank of America building at Trade and Tryon streets
100 N. Tryon St.

(704) 716-8649
Mon – Fri: 10 a.m. – 6 p.m.
Sat: 10 a.m. – 4 p.m.

One mile from Charlotte Convention Center

900 Metropolitan Ave., Suite 2
(704) 973-3121

Mon – Sat: 7 a.m. – 11 p.m.
Sun 7 a.m. – 10 p.m.

Three miles from Charlotte Convention Center

3240 Wilkinson Blvd.
(704) 392-2311
Mon – Sun: 6 a.m. – 12 a.m.

Best Buy at The Metropolitan
One mile from Charlotte Convention Center 1
055 Metropolitan Ave.
(704) 333-1032
Mon – Sat: 10 a.m. – 9 p.m.
Sun: 11 a.m. – 8 p.m.

SouthPark Mall
Six miles from Charlotte Convention Center;
Accessible by CATS 
Bus 20 or 19S

4400 Sharon Road
(704) 364-4411

Mon – Sat: 10 a.m. – 9 p.m.
Sun: 12:30 – 6 p.m.

Hospitals & Urgent Care

Novant Health Urgent Care & Occupational Medicine Midtown Medical Plaza

1918 Randolph Road #175
Mon – Fri: 8 a.m. – 8 p.m.
Sat: 10 a.m. – 6 p.m.
Sun: 1 p.m. – 6 p.m.

Urgent Care Metroview Building
1900 Randolph Road at Caswell Street (1.5 miles)

No appointment needed

Novant Health Presbyterian Medical Center

200 Hawthorne Lane

(704) 384-4000
Emergency entrance located on Caswell Road between Randolph Road and Fifth Street

Carolinas Medical Center
1000 Blythe Blvd.

(704) 355-2000

Emergency entrance located off Kenilworth near East Morehead streets

CVS Pharmacy Minute Clinic
210 E. Trade St., E-186
(704) 971-1254

Mon – Fri: 8 a.m. – 7 p.m. 

Mecklenburg County ABC Facts

Persons Under The Age of 21 In Our Stores:

It is the policy of the Mecklenburg County ABC Board to prohibit anyone 18, 19, or 20 years of age from entering our stores. Children under the age of 18 may enter our stores, as long as they are accompanied by a parent or legal guardian.

Acceptable Forms of Identification:

It is the responsibility of the customer to prove they are 21 years of age. The forms if ID acceptable in Mecklenburg County ABC Stores include: 

  • A valid U.S. driver’s license
  • A valid North Carolina ID card issued by the Department of Motor Vehicles
  • A valid passport
  • A valid U.S. Military ID

Group ID Policy: We immediately check the ID of any young person, as soon as they enter the store. An entire group of people can be refused if any member of the group is underage or unable to produce an acceptable form of ID.

Transportation Permits:

In accordance with North Carolina ABC laws, a customer may purchase up to eight (8) liters of alcohol (distilled spirits) from our stores without a transportation permit. With a transportation permit, the customer may purchase up to forty (40) liters of alcohol and subsequently transport their purchase within the State of North Carolina. A transportation permit is issued free of charge at the store, and is valid until 9:30 p.m. on the date it is issued. For more info:

There are 23 Mecklenburg County ABC Stores to serve you. You can find the one closest to you here:

Certain events, such as wedding receptions and parties where alcohol is being served will require a proper permit from the North Carolina ABC Commission in Raleigh, NC. For more information about the permit process, applications for, and types of permits available, visit or call: 919-779-0700.

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